Responsible Gaming
Our Commitment to Safe Gaming
At Willows Nottingham, we are committed to promoting responsible gaming. Gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and always gamble for fun.
Age Verification
We take player safety seriously. You must be 18 years of age or older to use our services. This is a legal requirement in Great Britain. We conduct age verification checks to ensure all players meet this requirement. If you are under 18, please do not register or attempt to gamble on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more money or time gambling than you intended
- Gambling to escape problems, stress, or negative emotions
- Chasing losses by returning to gamble more in an attempt to recover money
- Hiding gambling activity or lying to friends and family about how much you gamble
- Neglecting work, school, family, or personal relationships due to gambling
- Borrowing money or using savings to fund gambling
- Experiencing mood swings, anxiety, or irritability when unable to gamble
- Feeling unable to stop or control your gambling despite wanting to
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set period
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
You can activate these tools at any time through your account settings. We encourage all players to use them proactively.
Support and Help
If you or someone you know is struggling with problem gambling, support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare - Free, confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop - The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Register to self-exclude from all licensed gambling operators simultaneously - Gamblers Anonymous - Peer support and 12-step programme
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic - NHS specialist treatment service
Website: NHS Problem Gambling Clinic
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Take Action Today
If you think you may have a gambling problem, help is available and recovery is possible.
Do not hesitate to contact one of the support organisations above. Speaking to someone confidential and trained can make a real difference. You can also:
- Talk to a trusted friend or family member
- Visit your GP for advice and referral
- Use the self-exclusion tools available on this site
- Consider registering with GamStop to self-exclude across all licensed operators
Your wellbeing is important to us. Please gamble responsibly.